Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 805-481-5000 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

True customer service comes after your purchase. Ruffoni's is proud to offer extended warranties available for purchase. Call or e-mail us to get full details. We perform our own repairs; we will not contract another company to do it for us. We sold you the unit and we are here for you in repairing it.

One of the worst things is when you open your refrigerator and it’s not cold, or you go to unload your dryer and your clothes are wet! Our technicians have been doing service for 25+ years and we can help you with any problem you might be having whether it’s in warranty or out of warranty. $87 trip and diagnostic fee; parts and labor separate. Most companies and even manufacturers only warranty their repairs and parts for 90 days. Ruffoni’s will warranty repairs for 1 year!! We feel you are worth it and we stand by our repairs, so put your trust in Ruffoni’s for any repair you need.

If you just want the part we can take care of that too. We can get parts for most brands, if it’s not in stock we’ll order it for you! Special order items have an ETA of 7 - 10 business days. Model number is required for all part orders, and payment is required prior to ordering. All parts sales final.

Our installation experts can install anything in your kitchen and your laundry room! They come prepared for all scenarios to ensure your brand new unit looks great. Basic installations are connected to existing adequate utilities and prices vary by appliance. Call or e-mail us to get details!

We will haul away or drop off any appliance. Curbside Drop off and delivery $25.

We price match new appliances! Bring in a quote from another appliance retailer, even the big box stores and we will match the price model for model. Online stores do not qualify. Only match unit price; it does not include any discounted delivery or tax.

Thank you. Your message has been sent!

Parts & Service Form.

Contact us today at 805-481-5000 or fill out the form below.